Our business support options

A range of services to uplift you and your SME – available via ‘pay as you go’, monthly retainers or as one-off projects, tailored to your budget.

– Inbox management

– General customer service (via email)

– Priority list generation

– Travel plans/ logistics

Meeting minutes / notes

– Transcription

– Data support

From data entry, analysis or management with GDPR support

– Creating documents (presentations, flyers, reports etc)

– Copywriting/proofreading emails & documents

– Operational processes development, working with you to create ways of running the business by working smarter, not harder

– Staff training – we can work with your staff to ensure they know about the new systems or even have a part in developing them

– ‘Staff journey’ system development, ensuring you have clear processes in place for hiring new people and getting the most out of working with them. 

CRM systems

Creating/maintaining a CRM system for all your customers/suppliers, including inputting all those business cards you’ve gathered. We can help generate leads and ways to follow up. 

 

– ‘Customer journey’ system development ensuring you have a clear process for dealing with all forms of customers – new, regular and returning, meaning they get the most out of their experience with you and your staff are all singing from the same song sheet.

-Marketing and communications processes development, working with you to generate clear systems for your marketing campaigns and ways you communicate with your customers, ensuring they all have a cohesive experience and your team know how to make the most of their communications

 

– Management of your social platforms – Facebook Twitter, Instagram, Pinterest and Linkedin

– Content creation & post scheduling

– Engagement database creation

– Social media platform audits, and reports, to show you how your brand is doing online

– Social media adverts for lead generation/ other goals

– Newsletter campaigns to keep in touch with your customers

– Business award research & application writing

– Press release creation for award wins or to help get your news out there

Taking the ‘God help me’ out of Gantt charts:

Helping you stay on track with your project by creating smooth, replicable project management templates to ensure clear communication with all stakeholders and that all deadlines are met! Examples of projects include:

– Property development

– Product creation & launch

– Service contract delivery

Or events below…

– Networking event coordination – from lunches, to breakfasts to informal fizz nights, we can even research good ones for you to attend (see our CRM management for how we can even follow up with your leads after)

-Virtual events & webinars – we can set them up and manage attendees, BOOSTING your brand online

 

-Team building/ training day session organisation

-Corporate evenings

– Event coordination – from conferences to awards evenings, to launches, to charity functions – we will handle everything from start to finish & make it memorable for your guests (& brilliant for your budget)

Events are priced based on project needs, so get in touch to find out how we can help

OUR SERVICES INCLUDE

BOOST reports

For our monthly retainers and project management options,  we provide BOOST reports, detailing any efficiencies created or money/time saved by using this service. If you run an event with us, we will produce a “return on investment” chart so you can see what you gained, whether it be leads, customer satisfaction or savings – whatever your goals are. So you can see how effective the project was.

Tailored support system

We understand how important it is that your support systems know your business needs and so we tailor make our check ins, to ensure you have a helping hand when you need it. Click here to find out about our general client agreement to see how we run and how easy it is to work with us.

Value for money

Whether you have a one off project or need regular admin support, we will always get your work done efficiently and effectively. No requests for overtime or hidden costs. If you have a monthly retainer, any “unused” hours will be assigned to the next month. Not only is this a flexible service for your business needs, but you also get a senior level worker at a reduced cost. Check out our about page to find out about our experience.